Reference

How 555rt Handles Your Personal Data

This Privacy Policy sets out what data we collect when you open an account, fund it via bKash, Nagad or Rocket, and use our platform. Access and data-handling obligations depend on your local law and eligible region.

Account data kept securebKash, Nagad, Rocket payment data protectedYour rights explained plainlyContact us to request changesApplies to supported Bangladesh regions

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What Information We Hold and Why

555rt Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with us, we collect your name, contact details, date of birth and the payment method you choose — whether that is bKash, Nagad or Rocket. We record your wallet number to process deposits and withdrawals correctly; we do not store your

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full mobile-banking PIN. Transaction records are kept to meet the audit requirements that apply to platforms operating in supported regions. Device data — your browser type, operating system and IP address — helps us detect unusual access attempts and keep your account secure. If you contact
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our support team, we keep a record of that conversation so we can follow up consistently. We do not sell your personal data to third parties, and we do not share it with advertisers. Where we use third-party service providers — such as payment processors for
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bKash or Nagad transfers — those providers access only the data they need to complete that specific service. Your data may be stored on servers outside Bangladesh; where that happens, we apply the same access controls regardless of location. You may request a copy of the
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data we hold on you at any time by contacting support. Eligibility to use the platform depends on your local law and your region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Security, Cookies and Retention at 555rt

We use SSL encryption on all pages where you enter personal or payment data. Your account session is protected by a one-time PIN sent to your registered mobile number each time you log in from a new device. We keep your data for as long as your account is active and for a defined period after closure, as required by the audit standards that apply to our operational regions. You can request deletion of your data after that period has passed.

SSL Encryption

Every page where you submit account details or payment data — including bKash and Nagad deposit screens — runs over an encrypted connection to prevent interception.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can clear cookies in your mobile browser settings without losing your account.

Account Verification

We verify your identity through a mobile OTP before processing any data change or withdrawal request. This step applies whether you use bKash, Nagad or Rocket for payouts.

Data Retention

Active account records are kept while your account is open. After closure, we retain records for the period required by our operational obligations, then delete them on request.

REACH US DIRECTLY

How to Contact Us About Your Privacy

If you want to review the data we hold, correct it, or ask us to delete your account records, reach out through any of the channels below. We aim to respond to data requests within a reasonable period. Make sure you contact us from the email or number linked to your account so we can verify your identity before making any changes.

Team online

Live Chat

Start a chat from your account dashboard. Have your registered mobile number ready so we can confirm your identity before discussing any account or data details.

Email Support

Send your data request to our support address. Include your registered name and the last four digits of your bKash, Nagad or Rocket number for faster verification.

Account Settings

Some data — your contact number, preferred payment method — can be updated directly in your account settings without contacting us. Check the profile tab first.

Common Questions About Your Privacy Rights

These are the questions we hear most often about data, account records and your rights as an account holder. If your question is not covered here, contact support from the channel listed above.

We collect your name, mobile number, date of birth and your chosen payment method — bKash, Nagad or Rocket. We also record your device type and IP address for security checks.

Yes. Your wallet number is stored in encrypted form and used only to process deposits and withdrawals. We never store your full mobile-banking PIN or password.

Yes. Contact support via live chat or email from your registered account. We will verify your identity first, then provide the data we hold within a reasonable timeframe.

Send a deletion request to support after closing your account. We remove personal records once the mandatory retention period under our operational obligations has passed.

We do not sell your data or share it with advertisers. Payment processors like bKash and Nagad receive only the transaction data needed to complete your specific deposit or withdrawal.

It applies to account holders in regions where access to 555rt is permitted. Whether you can use the platform depends on your local law and eligible region — please check before registering.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfobKash MobilePay InfoAbout Us

How 555rt Handles Your Personal Data

Data Security, Cookies and Retention at 555rt

How to Contact Us About Your Privacy

Live Chat

Email Support

Account Settings

Common Questions About Your Privacy Rights

01 What personal data does 555rt collect when I open an account?

02 Is my bKash or Nagad wallet number stored securely?

03 Can I request a copy of the data you hold on me?

04 How do I ask 555rt to delete my personal data?

05 Do you share my data with third parties or advertisers?

06 Does this Privacy Policy apply to me in Bangladesh?

Privacy Policy

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