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What Our Legal Terms Mean for Your Account

Access to 555rt and its services — including deposits via bKash, Nagad and Rocket — depends on your local law and the eligible regions we support.

Eligibility depends on local lawAccount rules apply to all regionsbKash, Nagad, Rocket coveredYour rights are set out clearlyContact us to raise any concern
555rt What Our Legal Terms Mean for Your Account
ACCOUNT SECURITY AND DATA

How We Handle Your Data and Account Security

Account security and data handling are part of our legal obligations, not an afterthought. We collect only the data needed to operate your account — identity verification, transaction records for bKash, Nagad and Rocket payments, and session logs. You can request a copy of the data we hold by contacting support through live chat or email. We retain transaction records in line with financial compliance requirements and delete personal data when it is no longer needed for account purposes. If you want to close your account and request data deletion, contact us directly through the message centre.

Data We Collect

We hold identity details, transaction records for bKash, Nagad and Rocket, and session logs. Nothing beyond what your account operation requires.

Cookie Use

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Requesting Your Data

Contact support via live chat or email with your account reference. We will confirm what we hold and send it to you within the timeframe local law requires.

Account Closure and Deletion

Close your account through the message centre and request data deletion at the same time. We process both steps together and confirm by email.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, a dispute over your account, or need to request a copy of data we hold, our support team handles legal and policy queries directly. You can reach us through live chat, email or your account message centre — whichever works on your device. Queries about account eligibility or wallet transactions via bKash, Nagad or Rocket are handled in the same channels.

Team online

Live Chat

Open the chat window from your account dashboard. A support agent will respond to legal and account-policy questions during available hours.

Email Support

Send your legal query or data request to our support address. Include your account reference so we can locate your record without delay.

Account Message Centre

Log in and use the message centre for policy disputes or wallet-related legal questions. All correspondence is kept on your account record.

Common Questions About These Legal Terms

These are the questions we hear most often about eligibility, account rights, data and how our terms interact with local payment methods. If your question is not here, contact us through live chat or the account message centre.

Yes. Access depends on the laws that apply where you are located. Confirm your eligibility under local law before creating or using an account with us.

They do. Our account terms apply to all deposits and withdrawals, regardless of which local wallet you use. The wallet provider's own terms also apply in parallel.

Contact support by live chat or email with your account reference. We will confirm what data we hold and provide it within the timeframe your local law requires.

Yes. Use the account message centre to request deletion. We retain transaction records as long as financial compliance rules require, then delete all remaining personal data.

We publish the updated terms here with the date they take effect. Continuing to use your account after that date means you accept the revised terms.

Raise it through live chat, email or the account message centre. Include your account reference and the specific term in question so we can respond accurately and quickly.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.